Frequently Asked Questions
Below are some questions we frequently get asked. If there is anything not covered here, please contact us so that we can help you with your enquiry.
- Why Rent?
- What brands can I rent from Appliances 4 Rent?
- Do you have a minimum rental period?
- How do I apply to rent from Appliances 4 Rent?
- What information do I need when applying?
- What do I need to provide on delivery?
- Do I need to be home for delivery?
- How much do I need to pay on delivery?
- Do you deliver on weekends?
- How much notice do I have to give you for delivery?
- How do I make my rental payments?
- Is there a bond or deposit required?
- What happens if I move?
- What happens if my appliance breaks down?
- Can I end my contract early?
Why Rent?
Renting home appliances from Appliances 4 Rent ensures that you get
the appliances you want, without the upfront cost and without the
hassle of installing and maintaining them. The other benefits of
renting with Appliances 4 Rent are:
- No bond or set-up fees
- Low weekly rates
- Free delivery and installation
- Free moving - if you move
- Free repair or replacement
- Flexible delivery times
- Energy efficient appliances
How do I apply to rent from Appliances 4 Rent?
You can apply by:
- Calling our office on 348 5699 or Free Phone 0800 717 000, or
- Apply Online.
What brands can I rent from Appliances 4 Rent?
We only hire quality brands. Our brands include:
- Simpson
- Fisher and Paykel
- LG
- Samsung
- Westinghouse
- Mitsubishi
- Sharp
- Panasonic
Do you have a minimum rental period?
Yes, for standard rental agreements the minimum period is just
three months. However, there are some instances where the minimum
rental period is six months. This usually applies to special
promotions, or specific appliances.
What information do I need when applying?
Applying is easy, and can be completed in one simple phone call. All we need is your details, and the appliances you want to rent. Details required include:
- Name
- Address
- Phone Number
- Date of Birth
What do I need to provide on delivery?
We will arrange a delivery time to suit you. On delivery you will need to provide:
- Photo identification (a drivers licence, passport or 18+ card)
- Bank account details
- Two weeks rental (see below)
How much do I need to pay on delivery?
Two weeks rental for your appliance(s) is payable on delivery. This covers your first two weeks rental, with your direct debit payments starting in week three.
Do I need to be home for delivery?
Yes, the person whose name is on the application will need to be home to show their identification, sign any documentation required and accept delivery of the appliances.
Yes, we can deliver on Saturdays. Please speak to our office staff if you have any special delivery requirements.
How much notice do I have to give you for delivery?
In order to ensure delivery at a time to suit you we recommend 48
hours notice. We can however deliver within 24 hours in most
instances.
How do I make my rental payments?
Payments can be made in one of two ways:
- For short term rental (3 months) it is preferable that you pay in full on delivery. Both cash or cheque are acceptable.
- For longer term rental (greater than three months), we direct debit weekly.
Is there a bond or deposit required?
No, there is no bond or deposit required in most instances.
Contact us at least 48 hours prior to moving, to advise us of your new address. We will arrange to collect your appliances and deliver them to your new address. Customers are entitled to two free moves, thereafter a $20 delivery fee will apply.
What happens if my appliance breaks down?
One of the many benefits of renting with Appliances 4 Rent is that if your appliance breaks down during your rental, we will service and repair it absolutely FREE. If we cannot repair it on site then we will replace it for you - free of charge.
Can I end my rental agreement early?
Yes you can, but you will have to pay the remainder of the three month minimum rental period that is outstanding.
